After Hours Emergency 0419 806 392 vet@whyallavet.com.au

To provide veterinary care for your pets whilst minimizing the risk of spreading COVID-19 and following the government guidelines for social distancing and hygiene, our services have temporarily become minimal contact services.

The clinic doors are now locked and clients are required to ring the bell for service and adhere to social distancing guidelines and stay 1.5 metres apart.

Firstly, do not come to the clinic if you are in isolation or unwell. We will organise for supplies to come to you or organise contactless pick up of unwell pets (Except suspected parvovirus cases). House calls have been temporarily suspended.

Medication repeats and general supplies should be ordered over the phone, so we can have them ready for you to collect outside the clinic. Hand sanitizer is available for you to use when you collect your supplies.

If your pet needs to be seen, please make an appointment and arrive on time. We are endeavouring to do as much work on a contactless basis and you may be asked to wait in your car until we can see your pet. If we do need to see you with your pet, you will have to complete a health questionnaire, hand sanitize for 20 seconds and wear the mask we provide.

The current outbreak of parvovirus in dogs is making things more difficult. Please notify us if your dog has any vomiting or diarrhoea. Please carry puppies to the clinic for their vaccination. We recommend all dogs should have a current vaccination and have increased our supplies to ensure we can help prevent the spread of parvovirus.

There is no evidence that you can catch COVID-19 from your pet, so you can continue to enjoy your companion. But remember that you should wash you hands before and after handling your pet.

When you arrive, please follow to instructions of the infection control nurse at the front. The nurse is there to keep us all safe.

 

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